4G technology and Freeview TV problems – free help for vulnerable residents

The introduction of 4G (mobile technology) over the summer may affect the television signals for people who watch Freeview television.

If you know someone who is over 75 years old, registered disabled or registered blind or partially sighted free help is available to them if their Freeview television is affected.

Residents may receive a postcard in the mail if Freeview signals are expected to be affected by the 4G switch on.  Some residents may also receive a small black box to rectify  signal problems.

If your elderly or disabled neighbour has received a black box through the post or has a distorted television picture or sound, they can call 0333 31 31 800 for help.

More information about the switch over can be found at the link below.

4G Rollout

 

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