If you’re in an emergency situation and need police help but can’t speak, “Make Yourself Heard” and let the 999 operator know your call is genuine. 999 calls are directed to call centres and answered by BT operators. They ask which service you need. If no service is requested but anything suspicious is heard throughout the process, BT will connect you to a police call handler.
IF YOU CALL 999 FROM A MOBILE – Speak to the operator if you can, even by whispering. You may also be asked to cough or tap keys on your phone in response to questions. If making a sound would put you or someone else in danger, and the BT operator cannot decide whether an emergency service is needed, your call will be transferred to the Silent Solution system. This is a police system used to filter out accidental or hoax 999 calls. It also exists to help people who are unable to speak but who genuinely need police assistance. You will hear an automated police message which lasts for 20 seconds and begins with ‘you are through to the police’. It will ask you to press 55 to be put through to police call management. The BT operator will remain on the line. If you press 55, they will be notified and transfer the call to the police. If you don’t press 55, the call will be terminated. Pressing 55 does not allow police to track your location on a mobile.
When transferred to your local police, the call handler will attempt to communicate with you by asking simple yes or no questions. If you are not able to speak, listen carefully to the questions and instructions from the call handler so they can assess your call and arrange help if needed.
IF YOU CALL 999 FROM A LANDLINE – Because it’s less likely 999 calls are made by accident from landlines, the Silent Solution system is not used. If, when an emergency call on a landline is received there is no request for an emergency, the caller does not answer questions or only background noise can be heard (and BT operators cannot decide whether an emergency service is needed), you will be connected to a police call handler as doubt exists.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again. If you pick up again during this 45 seconds and the BT operator is concerned for your safety, the call will be connected to the police. When 999 calls are made from landlines, information about where you’re calling from should be automatically available to call handlers to help provide a response.
Filed under News, Policing
The efforts of our local police have been successful in stopping the recent worrying rise in the number of burglaries in the Copers Cope Area. For blocks of flats the police initiative using a combination of striking ‘Home Watch’ posters for front doors and windows and personal advice to residents and management has resulted in a significant reduction.
But break-ins are still happening, so the police are keen for residents of blocks to be aware that their households are more vulnerable where there is a trades’ button. Trades people know of the hours of access – and so do the criminals. New designs of entry systems do not have trades’ buttons, and they record which flat gave entry to every caller. Think about de-activating your trades’ button and reminding all residents not to blindly open the communal door to anyone who buzzes saying they have a parcel to deliver to another flat. They may do – but equally they may be gaining entry to steal your neighbour’s possessions. Prevention is the best safeguard against criminal activity.
Motor vehicle crime
As theft of vehicles from the Copers Cope area is on the rise, the police are offering prevention advice for keeping cars safe when parked at home, on the drive or in the roadway:
- Keep car keys far enough from the car to prevent them being linked to electronic devices (tablets for instance) held on the street (or put the keys in a Faraday box -or simply wrap them in tinfoil – or in the fridge to stop the electronic link being made.
- The easiest recommended method is to use a simple steering lock!
- There is also a high volume of theft of tools from vans. Do warn any builders and gardeners you contract to keep their vehicles locked at all times.
Copers Cope police priorities and promises
Centrally set priorities are Safe Guarding, Violent Crime, Burglary & ASB. The promises set by the Copers Cope Ward Panel for the next period is to target speeding traffic. The team will set up speed gun operations in key areas and increase Road Watch activity over the next few months.
Filed under News, Policing
The RSB Bowls Club in Beckenham invites local residents (adults only) to come along to the first day of the new season to have a go at lawn bowls or just watch. If you would like to play please wear flat shoes (trainers are fine). The Bowling Green is looking beautiful at the moment and everyone will be sure of a warm welcome at the club.
The club is located off Copers Cope Rd, use the Goals/Gambado car entrance – the Bowls Green is on the left behind the hedge.
Pop along at any time during the afternoon. Play will be underway at 3.00pm and the Bowls Club will be pleased to greet people 2.30pm onwards.
CCARA members were some of the 122 volunteers who supported the Swift Survey run by the Bromley RSPB Local Group in 2018. The survey was a great success. 252 sightings of low flying swifts were recorded and 49 nest sites were identified within the borough.
Here is a link to the report of the 2018 survey, which includes maps of sightings and nest sites:
The survey is being repeated in 2019 and it would be great if CCARA members could once again support it.
London Borough of Lewisham announced last Friday that the car park in front of the Mansion at Beckenham Place Park will be permanently closed with effect from today, Monday 18 March until July 2019.
There will be very limited parking during this period, restricted to along the northern Drive between the Beckenham Hill Road entrance and the Mansion, and along the southern Drive between the Mansion and the gates at Beckenham Place Park road. A one-way system will be in operation along the southern stretch of the Drive, meaning that cars parked there will have to exit via the Beckenham Place Park road gates.
Click here for detailed information by London Borough of Lewisham.
Our AGM and Public Meeting is at 8pm Wednesday 20th March 2019, Beckenham Public Hall, Bromley Road, Beckenham and all open to all local people.
Our guest speakers are PM Mudge and DWO Wood from our local Copers Cope Police, they will be speaking on policing in Beckenham, residential security and burglary prevention. Local ward Councillors are also expected.
The Government is currently consulting on Pay-As-You-Go fares on the rail network: https://www.gov.uk/government/consultations/pay-as-you-go-on-rail
The consultation is focusing on three key areas:
- What a pay-as-you-go travel area is, and how it would work in general
- Where a pay-as-you-go travel area could cover
- The changes that could be made within the area
The deadline is 1 May 2019 and the South East is one of the key geographical areas being looked at in this consultation.
Background to this survey
A recent consultation with passengers about rail fares, the biggest ever carried out and delivered by the Rail Delivery Group in partnership with the independent passenger watchdog Transport Focus, has found widespread agreement for change:
- 8 out of 10 wanted the fares system overhauled
- 9 out of 10 wanted smart or electronic tickets across the whole network
- 8 out of 10 wanted fares which encourage travel during quiet periods when there are empty seats
In all, nearly 20,000 people from across Britain took part – with additional input from over 60 umbrella organisations representing over 300,000 other organisations, authorities and individuals, including businesses, accessibility groups and local authorities.
The proposals in the consultation include:
- ‘Easier fares for all’: enabling a transparent, simpler to understand fares system (‘tap-in, tap-out’) across the country
- ‘Best fare guarantee’ of getting the cheapest fare for your journey and hassle-free refunds
- Automatic delay repay payments, enabling train operators to automate compensation payments when passengers are eligible.
- Fares that better reflect modern ways of working: helping passengers get more appropriate tickets for flexible working, with fewer and fewer people now travelling the same journey to and from work, five days a week.
- New types of fares could give season ticket holders with flexible needs the opportunity to save money by travelling at quieter times, incentivising more off-peak travel and helping reduce peak-time crowding.
Big Lunch street parties in Beckenham and Bromley 1-2 June 2019
The Big Lunch neighbourhood street parties, promoted by the Eden Project, are being held again this year on the first weekend in June.
Bromley Council will waive road closure fees for street parties in support of the Big Lunch 2019.
Applications from Beckenham residents and Street Friends applying to hold a street party in support of the Big Lunch 2019 on 1-2 June are again being processed free of charge. Apply by 23 March.
Bromley Council free lunchtime Scams Awareness sessions
To find out about scams and how you can protect yourself and others from becoming a victim of scams, enjoy some free training and a free lunch at these ‘bite-size’ awareness sessions.
Everyone welcome – especially those who visit or work with older and vulnerable members of our community.
Wednesday 13th February and Tuesday 12th March at Civic Centre, BR1 3UH.
For full details and how to book (pdf)
In case you’re wondering why there are barriers along the top of the wall fronting NatWest bank as far as Junction restaurant: they are there because of electrical works being carried out to adjust a few issues found during the testing period for the colour uplighters.
When fully functioning these lights will make a great feature of that section of our historic High Street.
At the recent Safer Neighbourhood Panel (SNP) meeting it was reported by our local Police that the Copers Cope Ward has been suffering a high spike in burglaries recently making it the worst hit area in the Borough.
Many of the burglaries have taken place during the day while residents are on the school run or at work, and most have been in blocks of flats. Our local police team has been putting tremendous effort into reversing this unfortunate trend. Our three officers have been joined by colleagues from Kelsey Park & Shortlands, and Clock House in patrolling the worst hit roads, and Transport Police have been creating a higher presence around our stations.
Our officers are planning to hold street briefings in the worst affected streets in the near future and would be happy to attend Residents’ Association meetings to discuss these problems – we look forward to welcoming them to our annual public meeting at 8pm 20 March 2019 (Beckenham Public Halls). Posters with the message ‘Thieves Beware’ are to be distributed for displaying on entry doors, leaflets with prevention advice have been dropped to all residences in roads that have had a burglary.
There are ways residents can take active measures to prevent burglaries:
- All residents should operate the communal front door entry system to give access only to their own, known visitors and greet their visitors personally.
- Residents must not allow access to the common parts to any unknown callers and must ensure that the entrance door is secured when entering/exiting the building.
- All ground floor windows and doors must be securely locked whenever no-one is home.
- Any suspicious behaviour should be reported to the police on 101.
But there’s an upside to everything – there were many new faces at the recent Copers Cope Safer Neighbourhood Panel meeting. They are most welcome, and we hope they all become regular members. Anyone wishing to join the Copers Cope SNP, give contact details of Residents’ Associations or of block management committees, should drop an email to coperscope.SNT@met.police.uk
Last week saw coordinated police activity by a Met Roads and Transport Unit and railway revenue officers in the roads round Beckenham Junction Station and at the station itself, with road checks for mobile phone use, insurance and/or MOT, and seat belts. At the same time the large group of officers kept a check on the incoming trams, and with colleagues from Transport Revenue stopped fare dodgers coming off both trains and trams.
The combined operation at Beckenham Junction Station produced excellent results according to the Sergeant in charge: “We made one arrest for possession of a lock knife and conducted several stop searches on some known criminals. Beckenham Junction is a safe community and we are working hard to increase our visibility and presence. This week we deployed with the railway revenue officers; they were kept busy checking tickets and issued about 30 penalty fares (£80).”
Beckenham’s Christmas Extravaganza starts off tomorrow with free coffee and cakes (while stocks last). Arrive on Beckenham Green for 12.30 to join Cllr Tickner and members of Working Party (made up of local residents) to mark the completion of Beckenham Town Centre Improvements and open the towns festivities.
Stay on the Green to enjoy the Primary School Choir Competition, live entertainment, delicious street food, market, children’s fair and activities and more.
Lots to do on the day for kids.
- Letter to writing to Santa (free of charge)
- Meet Santa – a little birdie has told us Santa will be on the Green
- Craft activities with Crafty Hands
- Fun fair – kids rides, bungee trampoline and Christmas hoopla.
- Candlelit Parade – with free lanterns, see below for details.
Live Entertainment – 12.30 to 17.30
- 12.30 – Free Coffee and Cake (while stocks last) in celebration of Beckenham Improvement Scheme
- 13:00 – Harris Primary Beckenham Green Choir
- 13:30 – Felix School of Ukulele
- 14:00 – Make Believe Dance Troop
- 14:30 – Harris Primary Beckenham School Choir
- 15:00 – Plastic Free (Beckenham Band)
- 15:30 – Worsley Bridge School Choir
- 16:00 – Soulbirds Choir
- 16:30 – Matthew Crane (award winning singer-songwriter from Kent)
- 17:00 – Light switch on Community Sing A long
Candlelit Parade (4.30pm start)
Muster for the Beckenham Christmas Candlelit Parade on Croydon Road Recreation Ground. The Parade will leave at 4.30 pm and make its way to Beckenham Green for the light switch on. Not one to miss as you walk through the town with Father Christmas and Elves to Christmas songs and bands. Beautiful candlelit lanterns free for all. Check out the Shane Hampshire Swing Band outside Kelsey House.
The Market opens at midday with stalls of local produce and craft, hot food, mulled wine and beer. A perfect chance to purchase some gifts, pick up some essentials and enjoy some lunch. Confirmed so far.
Above details were correct at time of writing but may be subject to change.
Winter Safety Advice
Our local police have provided the following advice so that everyone can protect themselves during the darker winter months and Christmas shopping season.
Be aware of your belongings when in crowded shopping centres/streets. Keep purses and mobile phones secure in zipped bags and pockets. – Put your purse or wallet away before leaving the till, do not let staff or other customers rush you. – Take care at the ATM – be wary of people standing too close for comfort. For extra security you can use the cash points located inside the bank. – Try not to store valuable goods in your car, if you must drop off shopping – keep all items hidden in the boot.
Mark any gifts you receive with your postcode and house number using a property marking pen. This helps ensure any stolen property can be returned and can help police prosecute thieves. – Keep Christmas gifts out of sight of external windows. – Don’t leave empty packaging and boxes displaying your new Christmas goods outside your property for longer than necessary. Don’t put them out for the bin men the night before, get up early and place them out then. Take extra care to stay safe while out and about through the winter months.